Teys USA – CloudMasonry

Client: Teys USA

ABOUT CLIENT
Teys is a customer-focused, innovative protein solutions business that is uniquely positioned to draw on more than 70 years’ experience in the Australian beef industry. With a vertically integrated supply chain, Teys brings the greatness of grass-fed beef to North American consumers. Sourcing from Australia and around the world, including New Zealand, Ireland, Central, and South America, Teys is all about feeding people and enriching lives.

NEED
As an international company looking to grow in a new market, Teys needed a centralized place to manage customers and sales that could interact with their inventory system. Teys implemented Salesforce for the CRM solution and came to CloudMasonry to create a user-friendly and efficient environment to increase user adoption and productivity.

APPROACH
CloudMasonry partnered with the Teys USA sales operations team to provide strategic recommendations to enhance its new deployment of Salesforce. Working with Teys, CloudMasonry has further automated its use of Salesforce with the addition of industry-leading 3rd party tools and configuration of native platform-provided functionality.

OUTCOME

Teys USA has seen its sales team embrace Salesforce due to the improved system architecture and add-ons. Ongoing support allows Teys USA to continue engaging with CloudMasonry to iterate and improve based on continued growth and user feedback.

Client Success Stories

In collaboration with the Strata team, CloudMasonry undertook a process of identifying and implementing meaningful Salesforce enhancements to better align its design with the current needs of the business.

CloudMasonry designed a solution to centralize both client communications and operational data to ensure more efficient client responses without the need for additional headcount.

Through ongoing partnership and an Salesforce innovation cadence, CloudMasonry has enabled CREXi to respond to the changing needs of its business as it experiences tremendous organizational growth.

CloudMasonry worked collaboratively with Prosci and others to re-architect their existing Salesforce environment to accommodate newly integrated business systems while minimizing the disruption to existing user processes.

Through an ongoing partnership, CloudMasonry has enabled Teys USA to improve its user’s Salesforce experience through the automation of repetitive tasks and the removal of redundant data requests.

CloudMasonry enabled the dental care startup Evenly, to hit the ground running with a purpose-built Salesforce solution. In a few short weeks, CloudMasony was able to design and deliver an integrated solution that met both the needs of today while still accommodating the anticipated need to scale in the future.

CloudMasonry enabled Bernie’s Book Bank to better anticipate their needs and have a greater organizational impact by restructuring their use of Salesforce and providing ongoing support and guidance.

CloudMasonry helped Kensington gain valuable insights into their account-based marketing efforts through the implementation of an advanced marketing analytics tools.

CloudMasonry partnered with Clickbooth to deliver in 3 weeks a consolidated instance of Salesforce providing a true 360-degree view of all customer data.

CloudMasonry partnered with Flexera to develop and integrate a new online community in support of over 80,000 customer and partner community users.

CloudMasonry partnered with Beamery to transform their end-to-end selling process and to provide ongoing innovation services allowing Beamery to respond quickly to changes in technology or business need.