Strata Decision Technology

Client: Strata Decision Technology

ABOUT CLIENT
Strata Decision Technology, a computer software company that provides financial planning, decision support, and continuous cost improvement for healthcare professionals. Strata Decision Technologies’ customer base includes 1,000 hospitals in the U.S.

NEED
Strata Decisions is undergoing a period of transformation where the identity of their business is shifting from start-up mode to being a large enterprise application and services provider. This has created an inflection point that necessitates a revision of their core architecture as well as augmentation of their current business processes to ensure they can keep up with growing customer needs.

APPROACH
CloudMasonry started the engagement with Strata by performing a “Report Card” exercise to assess the current state of the Salesforce platform. This was used to create a prioritized roadmap of initiatives to execute while ensuring that we mitigated any risk of unintentionally negatively impacting some other aspects of their environment. We then executed on those tasks in an agile fashion while adhering to strict governance and testing requirements from the business.

OUTCOME

Strata was able to reduce the cost to implement new functionality and better understand the environment’s ability to align with their constantly changing business needs.

Client Success Stories

In collaboration with the Strata team, CloudMasonry undertook a process of identifying and implementing meaningful Salesforce enhancements to better align its design with the current needs of the business.

CloudMasonry designed a solution to centralize both client communications and operational data to ensure more efficient client responses without the need for additional headcount.

Through ongoing partnership and an Salesforce innovation cadence, CloudMasonry has enabled CREXi to respond to the changing needs of its business as it experiences tremendous organizational growth.

CloudMasonry worked collaboratively with Prosci and others to re-architect their existing Salesforce environment to accommodate newly integrated business systems while minimizing the disruption to existing user processes.

Through an ongoing partnership, CloudMasonry has enabled Teys USA to improve its user’s Salesforce experience through the automation of repetitive tasks and the removal of redundant data requests.

CloudMasonry enabled the dental care startup Evenly, to hit the ground running with a purpose-built Salesforce solution. In a few short weeks, CloudMasony was able to design and deliver an integrated solution that met both the needs of today while still accommodating the anticipated need to scale in the future.

CloudMasonry enabled Bernie’s Book Bank to better anticipate their needs and have a greater organizational impact by restructuring their use of Salesforce and providing ongoing support and guidance.

CloudMasonry helped Kensington gain valuable insights into their account-based marketing efforts through the implementation of an advanced marketing analytics tools.

CloudMasonry partnered with Clickbooth to deliver in 3 weeks a consolidated instance of Salesforce providing a true 360-degree view of all customer data.

CloudMasonry partnered with Flexera to develop and integrate a new online community in support of over 80,000 customer and partner community users.

CloudMasonry partnered with Beamery to transform their end-to-end selling process and to provide ongoing innovation services allowing Beamery to respond quickly to changes in technology or business need.