Ovation Fertility – CloudMasonry

Client: Ovation Fertility

ABOUT CLIENT
Ovation Fertility is a leading provider of IVF treatments in the United States. As a collection of genetics labs, Ovation shares research, experience, and best practices, to ensure the care provided by Ovation Fertility and its affiliated physicians is fundamentally greater.

NEED
As a leading provider of IVF, Ovation Fertility looked to enhance their use of Salesforce to enable more seamless client communication and to provide greater visibility to near real-time operational data.

APPROACH
In collaboration with Ovation Fertility, CloudMasonry undertook an iterative design and development process to allow for multiple points of end-user feedback and extensive system testing.

OUTCOME

Users of Salesforce were able to collaborate with both internal and external parties while leveraging near real-time operational data without leaving Salesforce. This has enabled a more responsive client experience without requiring any additional Ovation resources.

Client Success Stories

In collaboration with the Strata team, CloudMasonry undertook a process of identifying and implementing meaningful Salesforce enhancements to better align its design with the current needs of the business.

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CloudMasonry worked collaboratively with Prosci and others to re-architect their existing Salesforce environment to accommodate newly integrated business systems while minimizing the disruption to existing user processes.

Through an ongoing partnership, CloudMasonry has enabled Teys USA to improve its user’s Salesforce experience through the automation of repetitive tasks and the removal of redundant data requests.

CloudMasonry enabled the dental care startup Evenly, to hit the ground running with a purpose-built Salesforce solution. In a few short weeks, CloudMasony was able to design and deliver an integrated solution that met both the needs of today while still accommodating the anticipated need to scale in the future.

CloudMasonry enabled Bernie’s Book Bank to better anticipate their needs and have a greater organizational impact by restructuring their use of Salesforce and providing ongoing support and guidance.

CloudMasonry helped Kensington gain valuable insights into their account-based marketing efforts through the implementation of an advanced marketing analytics tools.

CloudMasonry partnered with Clickbooth to deliver in 3 weeks a consolidated instance of Salesforce providing a true 360-degree view of all customer data.

CloudMasonry partnered with Flexera to develop and integrate a new online community in support of over 80,000 customer and partner community users.

CloudMasonry partnered with Beamery to transform their end-to-end selling process and to provide ongoing innovation services allowing Beamery to respond quickly to changes in technology or business need.