Bernie’s Book Bank – CloudMasonry

Client: Bernie's Book Bank

ABOUT CLIENT
Bernie’s Book Bank is a non-profit organization that works to transform the journey of thousands of under-served children by providing them the tools they need to become successful readers. They are the leading provider of quality books to under-served children in the Chicagoland area.

NEED
As a fast-growing non-profit looking to expand their reach, Bernie’s needed a place where they could organize donors, grants, volunteers, as well as their distribution system of schools, routes, and book counts. Bernie’s came to CloudMasonry to help restructure their Salesforce instance so that all workers and volunteers alike could have a better user experience and get meaningful insight from the data.

APPROACH
CloudMasonry took a phased approach to handle the different facets of Bernie’s Salesforce organization, first focusing on segmenting donors for marketing efforts. The volunteer portal and sign-up system was streamlined and strategic recommendations were given to improve the book distribution process.

OUTCOME

The Bernie’s team can better anticipate their need and grow their programs with the help of donor segmenting and executive dashboards. Additionally, the improved volunteer portal increases the volunteer return rate.

Client Success Stories

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Through ongoing partnership and an Salesforce innovation cadence, CloudMasonry has enabled CREXi to respond to the changing needs of its business as it experiences tremendous organizational growth.

CloudMasonry worked collaboratively with Prosci and others to re-architect their existing Salesforce environment to accommodate newly integrated business systems while minimizing the disruption to existing user processes.

Through an ongoing partnership, CloudMasonry has enabled Teys USA to improve its user’s Salesforce experience through the automation of repetitive tasks and the removal of redundant data requests.

CloudMasonry enabled the dental care startup Evenly, to hit the ground running with a purpose-built Salesforce solution. In a few short weeks, CloudMasony was able to design and deliver an integrated solution that met both the needs of today while still accommodating the anticipated need to scale in the future.

CloudMasonry enabled Bernie’s Book Bank to better anticipate their needs and have a greater organizational impact by restructuring their use of Salesforce and providing ongoing support and guidance.

CloudMasonry helped Kensington gain valuable insights into their account-based marketing efforts through the implementation of an advanced marketing analytics tools.

CloudMasonry partnered with Clickbooth to deliver in 3 weeks a consolidated instance of Salesforce providing a true 360-degree view of all customer data.

CloudMasonry partnered with Flexera to develop and integrate a new online community in support of over 80,000 customer and partner community users.

CloudMasonry partnered with Beamery to transform their end-to-end selling process and to provide ongoing innovation services allowing Beamery to respond quickly to changes in technology or business need.