10 +
YEARS OF SALESFORCE
EXPERIENCE
EXPERIENCE
 4 +
AVERAGE SALESFORCE
CERTIFICATIONS BY CONSULTANT
CERTIFICATIONS BY CONSULTANT
 10 /10
PERFECT SALESFORCE
CUSTOMER SATISFACTION SCORE
CUSTOMER SATISFACTION SCORE
SYSTEM REQUIREMENTS
- Business Outcome Focused Requirements
 - Balancing Executive Reporting and Ease of Use
 
DESIGN
- Iterative Development Allowing End User Feedback
 - Collaborative Process With Client Subject Matter Experts
 
SYSTEM CONFIGURATION
- Iterative Process of System Design Allowing For Mid Project Adjustments
 - System Development Driven by End User Feedback
 
DEVELOPMENT
- Agile Process of Custom Code Development
 - Ability to Leverage Onshore or Offshore Development Resources
 
SYSTEM TESTING
- Multiple Points of End User and Functional Testing
 - Dedicated QA Resources Reviewing All Custom Code Development
 
DEPLOYMENT
- Utilizing Industry Leading Deployment Tools and Processes
 - Collborative Process of Release To Ensure No Surprises For Your COE
 
FULL END USER TRAINING
- Development of Custom End User Training Guides
 - Onsite or Remote End User Solution Training
 
TRAIN THE TRAINER
- Development of Custom End User Training Guides
 - Development of Custom Trainer Training Guide, Presentation, and Curriculum
 
ONGOING SUPPORT
- Post Go-Live Supplemental User Training
 - Delivery of New and Emerging Functional Requirements
 - Knowledge Transfer/Training of System Administrators or COEs
 


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