10 +
YEARS OF SALESFORCE
EXPERIENCE
EXPERIENCE
4 +
AVERAGE SALESFORCE
CERTIFICATIONS BY CONSULTANT
CERTIFICATIONS BY CONSULTANT
10 /10
PERFECT SALESFORCE
CUSTOMER SATISFACTION SCORE
CUSTOMER SATISFACTION SCORE
SYSTEM REQUIREMENTS
- Business Outcome Focused Requirements
- Balancing Executive Reporting and Ease of Use
DESIGN
- Iterative Development Allowing End User Feedback
- Collaborative Process With Client Subject Matter Experts
SYSTEM CONFIGURATION
- Iterative Process of System Design Allowing For Mid Project Adjustments
- System Development Driven by End User Feedback
DEVELOPMENT
- Agile Process of Custom Code Development
- Ability to Leverage Onshore or Offshore Development Resources
SYSTEM TESTING
- Multiple Points of End User and Functional Testing
- Dedicated QA Resources Reviewing All Custom Code Development
DEPLOYMENT
- Utilizing Industry Leading Deployment Tools and Processes
- Collborative Process of Release To Ensure No Surprises For Your COE
FULL END USER TRAINING
- Development of Custom End User Training Guides
- Onsite or Remote End User Solution Training
TRAIN THE TRAINER
- Development of Custom End User Training Guides
- Development of Custom Trainer Training Guide, Presentation, and Curriculum
ONGOING SUPPORT
- Post Go-Live Supplemental User Training
- Delivery of New and Emerging Functional Requirements
- Knowledge Transfer/Training of System Administrators or COEs