Change Management and End User Training We Manage The Disruption of New Technology For Your Users

END USER NEEDS ANALYSIS

• Assessment of User Interface and Exeprience
• “Day in The Life” User Requirement Sessions
• Executive Reporting / Analytics Coaching

• End User Training Guides
• Salesforce Administrator Ongoing Maintenance Guide
• Executive Reporting / Dashboard Coaching

• Customized Business Process Focused Sessions
• Remote or Onsite Training Sessions
• System Best Practice / Tips and Tricks Coaching

• Customized Business Process Focused Sessions
• Train Key Business Leads on System and Training Process
• Provide Training Decks and Custom Curriculum

• Post Go-Live Process Refreshment Training
• System Best practices and Tips and Tricks Coaching
• Executive Reporting / Dashboard Coaching